What should have been a straight forward setup was complicated by the undersaddle pickup design. This Ovation's saddle is machined into the pickup so I could not just remove material off the bottom like usual. The material had to be removed from the top of the saddle in order to lower the action. Ideally I would have liked to disconnect the pickup and re-profile the top of the saddle but that would have taken longer than the time allotted to this while-you-wait setup (she had an upcoming gig). The saddle is made of a softer synthetic material with significant string bite so I treated it like a nut and filed the grooves deeper.